Patient Privacy Home

At BCGMC, we place the highest priority on a patient's right to privacy. We are committed to providing you and your family with exceptional care and forming a relationship that is build on trust. This means that we respect your right to privacy and will endeavor to protect the confidentiality of you and your family health information - whether this information is stored in a paper or electronic file.

BCGMC adheres to the requirements outlined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as well as applicable state laws, which ensure the privacy and security of an individual's health information and promote privacy and trust between patients and their health care providers. We have detailed policies and procedures in place to safeguard your rights to privacy and confidentiality. Our Privacy Office and the Health Information Department can also provide information on how we protect your health information and how you may request you/your minor child's health information.

How to Request a Copy of Your Medical Records (Health Information)

To obtain a copy or request that your health information (medical records) be sent to another health care facility/provider, insurance companies, attorneys, or another individual, etc., you must first submit a completed, signed and dated authorization form (PDF) to us. Please be advised that health information such as psychiatric, sexually transmitted diseases, HIV test results and related information, genetic, substance/domestic abuse, and sexual assault treatment records, etc. are considered sensitive information and are further protected by Federal laws. Therefore, if you would like such information to be released, you must specifically indicate so on our authorization form by initialing the respective category of information.

Request Medical Records - Authorization Form (PDF)

Please hand-deliver your completed authorization form or mail the form to us, our contact information is always located on the top of our forms and shown below.

Medical Records Contact Information
call: 213.514.4200
Business Hours: Monday thru Friday, 8:00 am to 4:30 pm

You may mail or hand-deliver your authorization to:
Berks County General Medical Center
Health Information Management (Medical Records)
Release of Information Unit
1235 Lauriston Street
Branchville, NJ 15667


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We have developed this interactive listing of health care providers to acquaint you with the resources and services available as well as affiliated physicians throughout the medical center's network. There are many ways to find information in this directory. To begin, link to the search page..

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